Privacy Policy
Introduction
Dusk Commercials Ltd ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website and shipping solutions.
Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, address, email address, phone number, and other contact details.
Shipping Information: Details about the items being shipped, origin and destination addresses, and delivery preferences.
Payment Information: Credit/debit card details or other payment information necessary for processing transactions.
Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
How We Use Your Information
Your information is utilized to:
Provide Services: Process and deliver your shipments efficiently.
Improve Customer Service: Address inquiries, feedback, and support needs.
Process Transactions: Handle payments and related financial activities securely.
Enhance User Experience: Analyze website usage to improve our services and offerings.
Communicate Updates: Inform you about service updates, promotions, or changes to our policies.
Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Trusted third parties who assist in operating our business, such as payment processors and delivery partners, under strict confidentiality agreements.
Legal Obligations: When required by law or in response to legal proceedings.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Rectify: Correct any inaccuracies in your personal data.
Erase: Request the deletion of your data, subject to legal and contractual obligations.
Object: Opt-out of certain data processing activities.
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dusk Commercials Ltd
First Floor, Swan Buildings
20 Swan Street
Manchester, M4 5JW
England
Phone: 0161 506 9837
Email: info@duskcommercials.co.uk
By engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.